Company’s Services	All  General Insurance Services
Laws and Acts	Company Act 2063, Insurance Act 2079, Insurance Rules and Regulations, other related Laws and Acts, including Directives, Rules and Regulations, Circulars issued by Nepal Insurance Authority (the Insurance Regulatory of Nepal), Office of the Company Register, Security Board of Nepal (SEBON)
Compulsory Documents required for issuance of all Insurance Policies	Properly filled Proposal Form, Photograph, KYC form, Risk inspection Report, subject to Payment of Premium
Documents required to issue Insurance Policy	Vehicle Insurance : Vehicle Registration Book (Blue Book), Contract Document, Work Schedule Renewal Notice issued from previous Insurance Company (if any) Marine Insurance  : Letter of Credit (L/C), Invoice, Proforma Invoice, Constructor’s All Risk : Contract Document, Bill of Quantity (BOQ) Travel Medical Insurance : Copy of Passport KYC Form  : Photo, Copy of Citizenship, PAN/Registration Paper (for Firm) Other Insurances : As required by the Company
Time taken to issue Insurance policy	One working hour at most after receiving of all the required information and documents to issue Insurance Policy
Premium to be paid by insured for Renew or Fresh policy	The total Premium includes net Premium as declared in Insurance Policy Schedule, Tax Invoice, Stamp Charge and VAT.
Renewal Notice	At the end of the one year Insurance period, the company issues Renewal Notice 4 weeks prior to the expiry of Insurance.
Authority to receive underwriting related Complaints	At the Company’s Head Office First : Mr. Nabaraj Timilsina, Asst. General Manager, Underwriting Second : Ms. Barishma Saud Acharya, Deputy Chief Executive Officer Third : Mr. NP Pradhan, Chief Executive Officer
Where to claim ?	Claim Department of the Company’s Head Office or any Branch Offices
Time taken to complete claim process	Within 2 weeks after receiving of Surveyor’s Report  and necessary documents
Officers to receive Claim related complaints	At the Company’s Head Office First : Mr. Sachin Malla, Asstistant Manager Second : Ms. Karuna Manandhar, Asst. General Manager Third : Mr. NP Pradhan, Chief Executive Officer
Where to go for Company’s Share related jobs ?	LGIC has deputed to NIBL Ace Capital Ltd, Lazimpat, Kathmandu, Phone Number: 01-4005080, for Share Related Job.
Officers to receive complaints	At the Company’s Head Office First : Mr. Devendra Koirala, Company Secretary Second : Mr. NP Pradhan, Chief Executive Officer